MAARC is a single statewide intake line — 1-844-880-1574 — used by every county in Minnesota, including Hennepin, Ramsey, Dakota, Anoka, and Washington. There is no separate county-specific abuse hotline; MAARC itself routes each report to the appropriate county or Tribal social services agency for investigation after intake.
What to do next
Before 2015, Minnesota's adult protection reporting was handled county-by-county, which made it harder for families and mandated reporters — like facility staff, home health aides, or clergy — to know the right number to call, especially if a senior had recently moved between counties. Centralizing intake into MAARC removed that confusion: whether a concern involves a resident in Minneapolis, a suburb in Dakota County, or anywhere else in the state, the same toll-free number applies, and MAARC staff determine and route the case to the correct investigating agency behind the scenes. Families don't need to know or guess which county agency will ultimately investigate — that routing decision is MAARC's job, not the caller's.
Related questions
- How do I report abuse or neglect at a Twin Cities facility?
- What counts as financial exploitation of a senior in Minnesota, and where do I report it?
- Am I a mandated reporter if I suspect a neighbor or relative in senior care is being neglected?
- What happens after I call MAARC to report suspected abuse?