Question 1

How do I report abuse or neglect at a Twin Cities facility?

Accepted Answer

Call the Minnesota Adult Abuse Reporting Center (MAARC) at 1-844-880-1574, a statewide line staffed 24/7, to report suspected physical, sexual, or emotional abuse, financial exploitation, or neglect of a vulnerable adult anywhere in Minnesota, including all seven metro counties. MAARC routes the report to the correct county or Tribal agency for investigation. Call 911 first if someone is in immediate danger.

Question 2

Is MAARC the same everywhere in Minnesota, or does each Twin Cities county have its own abuse hotline?

Accepted Answer

MAARC is a single statewide intake line — 1-844-880-1574 — used by every county in Minnesota, including Hennepin, Ramsey, Dakota, Anoka, and Washington. There is no separate county-specific abuse hotline; MAARC itself routes each report to the appropriate county or Tribal social services agency for investigation after intake.

Question 3

What counts as financial exploitation of a senior in Minnesota, and where do I report it?

Accepted Answer

Financial exploitation of a vulnerable adult — including undue influence over finances, theft, or misuse of a power of attorney — should be reported to MAARC at 1-844-880-1574, the same statewide line used for other forms of suspected abuse or neglect. If a specific licensed facility is involved and the concern also touches on regulatory compliance, MDH's Office of Health Facility Complaints (651-201-4200) can be contacted separately.

Question 4

Am I a mandated reporter if I suspect a neighbor or relative in senior care is being neglected?

Accepted Answer

Minnesota law designates certain professionals — including facility staff, health care providers, social workers, and others working with vulnerable adults — as mandated reporters required to report suspected maltreatment to MAARC (1-844-880-1574). Family members and concerned neighbors are not legally mandated but are strongly encouraged to report suspected abuse or neglect through the same statewide line.

In-Home Care in your area

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Verified in-home care across the region

In-Home Care by city

In-Home Care in Minneapolis

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