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How do I report abuse or neglect at a Twin Cities facility?

Call the Minnesota Adult Abuse Reporting Center (MAARC) at 1-844-880-1574, a statewide line staffed 24/7, to report suspected physical, sexual, or emo

Quick answer

Call the Minnesota Adult Abuse Reporting Center (MAARC) at 1-844-880-1574, a statewide line staffed 24/7, to report suspected physical, sexual, or emotional abuse, financial exploitation, or neglect of a vulnerable adult anywhere in Minnesota, including all seven metro counties. MAARC routes the report to the correct county or Tribal agency for investigation. Call 911 first if someone is in immediate danger.

HomeQuestionsHow do I report abuse or neglect at a Twin Cities fa
Answer

Call the Minnesota Adult Abuse Reporting Center (MAARC) at 1-844-880-1574, a statewide line staffed 24/7, to report suspected physical, sexual, or emotional abuse, financial exploitation, or neglect of a vulnerable adult anywhere in Minnesota, including all seven metro counties. MAARC routes the report to the correct county or Tribal agency for investigation. Call 911 first if someone is in immediate danger.

What to do next

Minnesota centralized adult protection reporting in 2015 into this single statewide intake line specifically so families and mandated reporters wouldn't need to figure out which county office to call — whether the concern involves a facility in Hennepin County or a rural county elsewhere in Minnesota, the number is the same. MAARC is separate from MDH's facility complaint line: MAARC is for reporting suspected harm to a specific person, while MDH's Office of Health Facility Complaints (651-201-4200) is for reporting a facility's broader regulatory noncompliance. Both can apply to the same underlying situation, so a family may reasonably call MAARC to report the immediate harm and later also file an MDH complaint about the facility's pattern of care.

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Questions families ask

How do I report abuse or neglect at a Twin Cities facility?

Call the Minnesota Adult Abuse Reporting Center (MAARC) at 1-844-880-1574, a statewide line staffed 24/7, to report suspected physical, sexual, or emotional abuse, financial exploitation, or neglect of a vulnerable adult anywhere in Minnesota, including all seven metro counties. MAARC routes the report to the correct county or Tribal agency for investigation. Call 911 first if someone is in immediate danger.

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